360 degree feedback

 

Glossary of common 360 feedback terms

Participant The person who is seeking 360 degree feedback.
Rater Or "observer" - a person who is providing 360 degree feedback - the manager, peer, staff, customer, etc of the participant.
Manager The person to whom the participant reports (may have more than one manager).
Peer Or "colleague" - a person who is an equal of the participant as an participant, with an equivalent level of accountability. Peers are usually at the same level of seniority and similar remuneration as the participant. They may not work closely together, but are reasonably familiar with each others' roles and performance requirements.
Staff Person who reports to the participant.
CAB The hierarchy of Capabilities - Attributes - Behaviours used designing in most 360 feedback questionnaires
Capability: The highest level of aggregation in the CAB hierarchy, representing a whole category of performance - Eg. leadership.
Attribute: The elements of performance that, in aggregate, comprise the capability (ie. several attributes make up a capability) - Eg. communication (as one component of leadership)
Behaviour: The specific behaviours displayed by the participant and used by raters (observers) as means of assessing the attribute - Eg. "Keeps people fully informed" (the behaviour representing the Attribute of "communication" within the Capability of "leadership".
© iedex 2006